Install or reinstall a licensed version of Windows Includes Alp, Frew, Greta, PDisp, Pile, Safe, Slope, Siren, and XDisp Secure access to support studying remotely Statistical computing and graphics software Workspace communication and videoconferencing Word, Excel, PowerPoint, Outlook and more Programming environment for scientists and engineers System Design Platform by National Instruments If you have an Intel processor you'll see the word Intel in the Processor section.Graphic design and video editing software by AdobeĬreate and customise graphs and analyse data If you have an Apple Silicon processor you'll see Apple M1 (or higher) in the Chip section. If you are still having EndNote installation issues, contact AskOtago:įreephone 0800 80 80 98 (within New Zealand)Įmail you still require Export Helper, it can be downloaded separately as a stand-alone installer.ĭownload Export Helper for EndNote How to check if your Mac is using an Intel or Apple Silicon processorĬlick the Apple icon, then select About This Mac. Installation should now proceed without issue. When installing EndNote, choose the custom installation option and disable the Export Helper feature by unticking its checkbox. Export Helper is not required if you use Firefox as your browser because Firefox allows exports to be opened without an add-on. If your installation of EndNote fails while the Export Helper add-on is being installed, this is because of a known issue currently being investigated by the software developers.

Under General, check the option for Open using Rosetta.Go to the File menu at the top of your screen and choose Get Info.Note: You do not need to launch Word, just highlight it. Highlight the Microsoft Word app file by clicking on it once.

Open Finder and go to the Applications folder.

The solution is to run Microsoft Word with Rosetta: You may see an error message stating that Word is not able to load the CWYW add-in: Some Endnote users with Apple M1 devices (late 2020 and newer) may experience an issue with Endnote and Word compatibility. Problems with 'Cite while you write ( CWYW)' add-in on Apple devices with M1 chip

Endnote installing export helper error